top of page
Gen-AI Employee Support & Automation Platform

Samsung to Elevate Bixby with Generative AI




Samsung is considering transforming its proprietary voice assistant, Bixby, by infusing it with generative artificial intelligence (AI) capabilities. This ambitious overhaul, as outlined by Won-Joon Choi, executive vice president of Samsung’s mobile business, aims to elevate Bixby's functionality and user experience, making it a more integral part of Samsung's expansive ecosystem, which includes everything from smartphones and smartwatches to household appliances.

Since its debut in 2017 alongside the Galaxy S8 smartphone, Bixby has offered a range of utilities, such as live translations and restaurant suggestions. However, simple query-response interactions have traditionally dominated the voice assistant realm. The advent of advanced chatbots, epitomized by OpenAI’s ChatGPT and its contemporaries, has shifted the paradigm towards more conversational, generative AI models capable of handling intricate queries and generating responses in various formats, including text and visuals.

Bixby's integration across Samsung’s device lineup underscores the company's vision of a unified, voice-controlled ecosystem at home. Yet, despite its widespread application, Bixby has lagged behind the capabilities offered by generative AI technologies. Samsung's commitment to embedding more sophisticated AI features into its devices is evident in the introduction of Galaxy AI in the latest S24 smartphone series, which includes innovative functions like the ability to conduct Google searches directly from screen selections without app switching.

The planned generative AI enhancement for Bixby represents a significant stride towards redefining its role within Samsung’s product range. Choi envisions a future where Bixby, powered by generative AI, can engage in more natural conversations and provide an intuitive interface that seamlessly integrates with Samsung's ecosystem, fostering a more interactive and efficient user experience.

While Choi did not specify a timeline for when Bixby might receive these generative AI updates, he affirmed Samsung's dedication to advancing the technology. This focus on AI innovation aligns with industry-wide anticipation around competitors like Apple, which is also expected to unveil AI enhancements across its product lines at the upcoming WWDC developers conference in June.

Samsung’s initiative to revamp Bixby with generative AI reflects a broader trend toward creating more intelligent, user-friendly interfaces that enhance digital interactions and connectivity across a multitude of devices. As Samsung pushes forward with its AI development efforts, the future of Bixby looks promising, promising to transform the way users interact with technology in their everyday lives.

Comments


bottom of page